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FAQ

ARE YOUR CLOTHES ETHICALLY MADE?

Yes! All of our clothing, accessories, and homewares are made right here in NZ. I'm proudly a Living Wage employer, and I treasure my small team dearly. They are like my family!

WHERE IS YOUR STORE? WHAT ARE THE HOURS?

We are located on the Kapiti Coast of Wellington, New Zealand. Everyone is welcome to pop in for alterations, repairs, or to check out our wares!

 

We are located at:
8 Main Road

Waikanae 5036

New Zealand

Our hours are:

Monday to Friday, 9 - 5

Saturday, 10 - 2

Sunday, closed

We also have agents for clothing alterations and repairs. You are welcome to drop off and pick up garments from these locations if you prefer:

Fibre Flair
52 Main Road
Waikanae 5036

I Love Labels
16 Margaret Road
Raumati Beach 5032

McAndrews Menswear
212 Main Road

Ōtaki 5512

Where is your store? What are the hours?

We are located on the Kāpiti Coast of Wellington, New Zealand. Everyone is welcome to pop in for alterations, repairs, or to check out our wares!

 

We are located at:
8 Main Road

Waikanae 5036

New Zealand

Our hours are:

Monday to Friday, 9 - 5

Saturday, 10 - 2

Sunday, closed

Are your clothes ethically made?

Yes! All of our pieces are made right here in NZ. I'm proudly a Living Wage employer, and I treasure my small team dearly. They are like my family!

Shipping info

We ship our products across the globe!

We aim to send your parcel out to you within 48 hours of receiving your order. All parcels are packaged in sustainable materials.

Please note, our shipping charges exclude any local taxes, customs fees, or import duties that may be charged by your country. 

New Zealand Urban Delivery
Free shipping on all orders over $50.00. For orders less than $50.00, $5.00 flat rate per order.

New Zealand Rural Delivery
$10.00 flat rate per order.

Kāpiti Coast Hand Delivery
Free delivery for Ōtaki through to Paekākāriki.

Store Pick Up
Free pick up from our workroom at 8 Main Road, Waikanae. Please wait for email confirmation before coming in to get your order.

Australia
$20.00 flat rate per order.

Rest of the world
$40.00 flat rate per order.

Do other stores stock your garmets?

Yes! We occasionally supply other like-minded stores with our pieces. 

Hawke's Bay
The Department of Curiosities & Fine Things    

 
New Plymouth
August - Preloved Designer Clothing  

Do you make curtains?

Yes! You can find out more about our services and get in touch here.

What if I can't get to your store?

No worries, we're happy to help.

We offer free drop off and pick up across the Kāpiti Coast, for all orders, alterations, and repairs.

Alternatively, we also have agents for clothing alterations and repairs. You are welcome to drop off and pick up garments from these locations if you prefer:

Fibre Flair
52 Main Road
Waikanae 5036

I Love Labels
16 Margaret Road
Raumati Beach 5032

McAndrews Menswear
212 Main Road
Ōtaki 5512

Size guide

Take a look at our size guide. If you can’t find a size that’s right for you, please contact us and we’ll happily make a custom garment for you.

 

For the specific measurements of each garment, please see the product description. Due to the handmade and upcycled nature of our garments, all sizing and measurements are approximate.

Please choose your size carefully. All garments are either one-offs or made in small batches, and so we prefer them to find their forever homes from the get-go.

Dresses

XS                 8 - 10
S                  10 - 12
M                 14 - 16
L                   16 - 18
XL                 20 - 22

Dungarees

S                    8 - 12
M                 14 - 18
L                   18 - 22
XL                 24 - 28

Undies

S                    8 - 12
M                 14 - 16
L                   16 - 18
XL                 20 - 22

Do you have gift cards?

Yes! You can find them online here or grab one in-store. They can be used on products and/or services, both online and in-store.

What is your refund/return/
exchange policy?

As most of our pieces are one-offs or made in small batches, please check the measurements listed on the garment carefully before you purchase to ensure it is right for you. If it does not fit on arrival, we may be able to alter it to fit you, swap it for a different size, or offer store credit.

On the off-chance that your order is damaged upon arrival, we will happily either offer you a refund or store credit.

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